Terms & Conditions of Sale
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Terms & Conditions of Sale

Welcome to the online store Milfra.com provided by Milfra Smart Home. Your purchase of products and subscription services from the Store constitutes your agreement to be bound by these terms and conditions of sale (“Terms & Conditions”) and any additional terms and conditions we provide, including but not limited to our Terms of Service or our terms of a Limited Warranty, which one or more may be included in-box with a Milfra Smart Product.

This Is A Legal Agreement. By Placing An Order For Products And/Or Subscription Services, You Are Accepting And Agreeing To These Sale Terms. You Represent And Warrant That You Have The Right, Authority, And Capacity To Accept And Agree To These Terms & Conditions. You Represent That You Are Of Sufficient Legal Age In Your Jurisdiction Or Residence To Purchase And Use Products And To Enter Into This Agreement. If You Do Not Agree With Any Of The Provisions Of These Terms & Conditions, You Should Not Purchase The Products.

We reserve the right to change these Terms & Conditions at any time, so please review the Terms & Conditions each time prior to making a purchase from the Store. Every time you order Products from Milfra.com, the Terms & Conditions in force at that time will apply between you and Milfra.com. If you use our Subscription Services or continue to use our Products, we will info you in the event we make changes to these Terms & Conditions that affect your Subscription Services or the Product. If you have any questions regarding these Terms & Conditions, you can contact Milfra.com at sales@milfra.com.

The Store is for retail sales to consumers. Please contact sales@milfra.com if you wish to purchase wholesale supplies.

Please read these terms carefully. They require the use of binding arbitration to resolve disputes rather than jury trials or class actions. Please follow the instructions in the Dispute Resolution and Arbitration section below if you wish to opt-out of this provision. As a consumer, you have certain legal rights. The disclaimers, exclusions, and limitations of liability under these Terms & Conditions will not apply to the extent prohibited by applicable law. Some jurisdictions do not allow the exclusion of implied warranties, including exclusions relating to products or services that are faulty or not as described, or the exclusion or limitation of incidental or consequential damages or other rights. For a full description of your legal rights, you should refer to the laws applicable in your country or jurisdiction. Nothing in these Terms & Conditions will affect those other legal rights.

Although the Store may be accessible worldwide, the Products and Subscription Services offered on the Store are not designed and tested for use in all countries. If you choose to access the Store and/or use the Products and Subscription Services outside the United States and Canada (each, a "Target Country"), as applicable, you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country. You understand and accept that the Store and the Products and Subscription Services are not designed for use in a non-Target Country and some or all of the features of the Store, Products, and Subscription Services may not work or be appropriate for use in such a country. To the extent permissible by law, Milfra.com accepts no responsibility or liability for any damage or loss caused by your access or use of the Store, Products, and Subscription Services in a non-Target Country and you hereby also agree to indemnify and hold Milfra.com harmless should you breach any Terms & Conditions. 

1. Compatibility
You acknowledge that you have verified the compatibility of the Products you are purchasing with other equipment in your home (e.g., ensuring that your electrical system and other products in your home are compatible with the Product). You are solely responsible for determining the compatibility of the Products with other equipment in your home, and you accept that lack of compatibility is not a valid claim under the warranty provided with your Products and does not otherwise constitute a basis for receiving a refund after the 30-day refund policy described below.

2. Reservations and Pre-Orders 
Products available for reservation and pre-order are offered for sale by Milfra.com. Your placement of a reservation and pre-order does create a contract for sale.

By placing a reservation and pre-order for a Product that is not yet available for sale, you make an offer to Milfra.com to purchase the Product subject to these Terms & Conditions. Milfra.com will obtain an authorization from your bank or credit card company for no charge. An authorization from your payment card company may stay open for several days or weeks before a charge is actually made.